In this episode, host Tim Coan sits down with Pete Martinez, a Vice President of Revenue Cycle Management (RCM) at National Partners in Healthcare, to unpack what happens when private equity (PE) meets healthcare operations.
They explore:
How private equity deals disrupt RCM processes
Why RevCycle gets misunderstood as just “finance”
Common mistakes made post-acquisition
How front desk attrition leads to massive revenue leaks
The importance of aligning operations and RCM
Key KPIs CFOs and RCM leaders must track
Why SOPs often fail in scaling physician practices
Pete’s new training platform: AskCWS.com – built to strengthen RevCycle teams everywhere
Whether you're a CFO new to healthcare, a RevCycle leader navigating PE ownership, or someone trying to stop revenue leaks, this conversation is packed with insights, strategy, and tools you can act on today.
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